TERMS & CONDITIONS

Minimum Order

A $20 minimum order is required for all shipments; except on the filling of back orders. Catalog minimums do not apply to a sample order which will be filled on a one time basis only.

Orders

You may place your order by phone 24 hours a day, seven days a week. E-Mail. We also offer 24 hour FAX Service for your convenience in placing your order.

Phone: (847) 439-2550
Toll Free: (800) 323-6054
FAX: (847) 439-5119
Email: sales@maintrophysupply.com

Billing

Accounts having credit approved by our credit department and satisfactory credit ratings will be invoiced on a net 30 basis. If you are not open account, we will require three trade references and the names of your banks to do a credit search for your company. All other orders will require payment in advance, payment by VISA/Mastercard, or shipment C.O.D. No shipment will be made to a company with invoices 45 days outstanding. An interest charge equal to 18% per annum will be charged on all invoices not paid within 45 days. A $50.00 charge will be assessed on each check should be returned unpaid by our bank.

Claims

It is the responsibility of the consignee to file a claim with the carrier if an order is not received, if cartons are missing, or if merchandise arrives damaged. Our liability ceases after we have the carrier’s receipt.

Returns

Merchandise returned without authorization will not be accepted for credit or replacement. In some cases merchandise will be subject to a 25% restocking fee.

Shipping

All orders are shipped F.O.B. from our warehouse. There is a charge of $6.00 per skid. Due to market conditions beyond our control, all backorders will be shipped as merchandise becomes available.

Note

Prices to change without notice. All prices listed supersede those previously published. Price quotes are available for large quantities or items not listed.